Software Issues & Updates

If you need software installing or updating, then we are here to help. We can establish a secure remote connection to your laptop or pc and install the software for you.

Here are just a few examples of what common types of software we can install or update;

  • Camera or Printer Driver Software
  • Cloud Backup Software
  • Adobe Software Packages
  • Microsoft Office
  • Anti Virus Software
  • CD/DVD Burning Software
  • Drive Encryption

We can of course install any software as required, so if we have missed anything, please contact us.

How much does it cost?

We charge £5 per hour for remote support and will ask for a £5 deposit before we start any work remotely. If for any reason we cannot fix the issue remotely we will ask to bring the system to us, or we can pick it up for free if you are in the Blackburn area.

How long it take?

Depending on the complexity or type of software the install and configuration of software would usually be complete within 1 -2 hours.